Tuesday, January 20, 2009

Types of Job Interview

1. The Informational Interview

On the opposite end of the stress spectrum from screening interviews is the informational interview. A meeting that you initiate, the informational interview is underutilized by job-seekers who might otherwise consider themselves savvy to the merits of networking. Job seekers ostensibly secure informational meetings in order to seek the advice of someone in their current or desired field as well as to gain further references to people who can lend insight. Employers that like to stay apprised of available talent even when they do not have current job openings, are often open to informational interviews, especially if they like to share their knowledge, feel flattered by your interest, or esteem the mutual friend that connected you to them. During an informational interview, the jobseeker and employer exchange information and get to know one another better without reference to a specific job opening.


This takes off some of the performance pressure, but be intentional nonetheless:

  • Come prepared with thoughtful questions about the field and the company.
  • Gain references to other people and make sure that the interviewer would be comfortable if you contact other people and use his or her name.
  • Give the interviewer your card, contact information and resume.
  • Write a thank you note to the interviewer.

2. The Screening Interview

Companies use screening tools to ensure that candidates meet minimum qualification requirements. Computer programs are among the tools used to weed out unqualified candidates. (This is why you need a digital resume that is screening-friendly. See our resume center for help.) Sometimes human professionals are the gatekeepers. Screening interviewers often have honed skills to determine whether there is anything that might disqualify you for the position. Remember-they do not need to know whether you are the best fit for the position, only whether you are not a match. For this reason, screener tend to dig for dirt. Screeners will hone in on gaps in your employment history or pieces of information that look inconsistent. They also will want to know from the outset whether you will be too expensive for the company.

Some tips for maintaining confidence during screening interviews:

  • Highlight your accomplishments and qualifications.
  • Get into the straightforward groove. Personality is not as important to the screener as verifying your qualifications. Answer questions directly and succinctly. Save your winning personality for the person making hiring decisions!
  • Be tactful about addressing income requirements. Give a range, and try to avoid giving specifics by replying, "I would be willing to consider your best offer."
  • If the interview is conducted by phone, it is helpful to have note cards with your vital information sitting next to the phone. That way, whether the interviewer catches you sleeping or vacuuming the floor, you will be able to switch gears quickly.

3. One-to-one Interview

This is the most common type of Interview. In the One-to-one interview the candidate for employment meets directly with the interviewer.

Phone Interviews

Phone Interviews are becoming increasingly popular among large corporations who are conducting a mass-hiring of employees. These interviews are conducted entirely over the phone and eliminate bias that may arise from a candidate’s appearance, mannerisms, or ethnicity. Often times, phone interview questions are structured and the question are behavioral in nature; to further eliminate bias.

When preparing for a phone interview you should follow all of the steps listed above including getting dressed for the interview. Studies have shown that people who dress professionally for a phone interview will perform better than those dressed casually.

4. The Group Interview

Interviewing simultaneously with other candidates can be disconcerting, but it provides the company with a sense of your leadership potential and style. The group interview helps the company get a glimpse of how you interact with peers-are you timid or bossy, are you attentive or do you seek attention, do others turn to you instinctively, or do you compete for authority? The interviewer also wants to view what your tools of persuasion are: do you use argumentation and careful reasoning to gain support or do you divide and conquer? The interviewer might call on you to discuss an issue with the other candidates, solve a problem collectively, or discuss your peculiar qualifications in front of the other candidates.

This environment might seem overwhelming or hard to control, but there are a few tips that will help you navigate the group interview successfully:

  • Observe to determine the dynamics the interviewer establishes and try to discern the rules of the game. If you are unsure of what is expected from you, ask for clarification from the interviewer.
  • Treat others with respect while exerting influence over others.
  • Avoid overt power conflicts, which will make you look uncooperative and immature.
  • Keep an eye on the interviewer throughout the process so that you do not miss important cues.

Panel Interview

A panel interview involves three or more members of the hiring organization meeting simultaneously with the person being considered for the position. This interview style is most common in academia or when hiring a senior level corporate executive. The term “search committee” is commonly used to describe a Panel Interview.

In preparing for a panel interview it is best to understand an organization from every point of view. For example, if you are going to be interviewed by an organization’s Customer Service Manager, Finance Manager, and Human Resources Manager; you should familiarize yourself with current information about the organizations customer service policies, finance policies, and HR policies.

The Behavioral Interview

Many companies increasingly rely on behavior interviews since they use your previous behavior to indicate your future performance. In these interviews, employers use standardized methods to mine information relevant to your competency in a particular area or position. Depending upon the responsibilities of the job and the working environment, you might be asked to describe a time that required problem-solving skills, adaptability, leadership, conflict resolution, multi-tasking, initiative or stress management. You will be asked how you dealt with the situations.

Your responses require not only reflection, but also organization. To maximize your responses in the behavioral format:

  • Anticipate the transferable skills and personal qualities that are required for the job.
  • Review your resume. Any of the qualities and skills you have included in your resume are fair game for an interviewer to press.
  • Reflect on your own professional, volunteer, educational and personal experience to develop brief stories that highlight these skills and qualities in you. You should have a story for each of the competencies on your resume as well as those you anticipate the job requires.
  • Prepare stories by identifying the context, logically highlighting your actions in the situation, and identifying the results of your actions. Keep your responses concise and present them in less than two minutes.

5. Interactive Interview

The initial teacher training interview is your gateway onto a teacher training course – a chance to show your potential to be a good teacher.

This virtual interview should help you prepare for an interview by illustrating the kinds of questions you'll be asked and the kinds of answers a training provider might be looking for. It does not form part of the real teacher training selection process and should take you no more than five minutes to complete.

When it comes to your real interview, you'll be told exactly what to expect in advance – including how many people you’ll be seeing and whether you’ll need to take part in any group exercises or give a presentation.

6. Shadow Interview

Students will learn more about careers in which they are interested through a variety of activities, including a job shadow or a career related informational interview.

  • Students are expected to show a clear relationship between their career pathway/career interest and the person that they will shadow or interview.
  • Whether the student chooses to do an on-site visit or an interview, s/he will write a reflection paper following the activity. (questions follow)
  • The amount of time to conduct a Job Shadow will vary according to the nature of the business; it will not be necessary to document the time on-site or the time to conduct an interview.
  • A signature and date from the business representative are required.



7. Case Interview

Case interviews are broad, two-way discussions, rather than one-way tests and there is no perfect answer. You will be assessed more on how you go about dealing with the problem, rather than on the specific answers you come up with.

As you work through the business case with your interviewer, you will also become better informed about our firm and the kinds of problems we solve. Most candidates enjoy the cases and the business issues they raise. Your approach to the case and the insights you reach will give you an opportunity to demonstrate your problem-solving abilities and help us get a sense of your potential.

9. Video Conference Interview

Video conferencing is becoming a popular way for companies to interview remote candidates and offer training to distant users. Real video conference set-up are available at Kinko's, in major corporations, or even at many universities. Internet video conference allows some of the same capabilities for much less cost.

If you learn you are to be interviewed through a video conference, it's a good idea to practice interviewing so you can get used to controlling your body language and expression. This will also give you a chance to be prepared for how the transmission delay may affect your comfort and ability to communicate verbally and physically with your interviewer. Grab a friend and a video camera for your computer, and practice.

10. Lunch Interview

For many, interviewing over a meal sounds like a professional and digestive catastrophe in the making. If you have difficulty chewing gum while walking, this could be a challenge. With some preparation and psychological readjustment, you can enjoy the process. Meals often have a cementing social effect-breaking bread together tends to facilitate deals, marriages, friendships, and religious communion. Mealtime interviews rely on this logic, and expand it.

Particularly when your job requires interpersonal acuity, companies want to know what you are like in a social setting. Are you relaxed and charming or awkward and evasive? Companies want to observe not only how you handle a fork, but also how you treat your host, any other guests, and the serving staff.

Some basic social tips help ease the complexity of mixing food with business:

  • Take cues from your interviewer, remembering that you are the guest. Do not sit down until your host does. Order something slightly less extravagant than your interviewer. If he badly wants you to try a particular dish, oblige him. If he recommends an appetizer to you, he likely intends to order one himself. Do not begin eating until he does. If he orders coffee and dessert, do not leave him eating alone.
  • If your interviewer wants to talk business, do so. If she and the other guests discuss their upcoming travel plans or their families, do not launch into business.
  • Try to set aside dietary restrictions and preferences. Remember, the interviewer is your host. It is rude to be finicky unless you absolutely must. If you must, be as tactful as you can. Avoid phrases like: "I do not eat mammals," or "Shrimp makes my eyes swell and water."
  • Choose manageable food items, if possible. Avoid barbeque ribs and spaghetti.
  • Find a discrete way to check your teeth after eating. Excuse yourself from the table for a moment.
  • Practice eating and discussing something important simultaneously.
  • Thank your interviewer for the meal.

11. The Stress Interview

Astounding as this is, the Greek hazing system has made its way into professional interviews. Either employers view the stress interview as a legitimate way of determining candidates' aptness for a position or someone has latent maniacal tendencies. You might be held in the waiting room for an hour before the interviewer greets you. You might face long silences or cold stares. The interviewer might openly challenge your believes or judgment. You might be called upon to perform an impossible task on the fly-like convincing the interviewer to exchange shoes with you. Insults and miscommunication are common. All this is designed to see whether you have the mettle to withstand the company culture, the clients or other potential stress.

Besides wearing a strong anti-perspirant, you will do well to:

  • Remember that this is a game. It is not personal. View it as the surreal interaction that it is.
  • Prepare and memorize your main message before walking through the door. If you are flustered, you will better maintain clarity of mind if you do not have to wing your responses.
  • Even if the interviewer is rude, remain calm and tactful.
  • Go into the interview relaxed and rested. If you go into it feeling stressed, you will have a more difficult time keeping a cool perspective.

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